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Deskpro now available on the AWS European Sovereign Cloud
Mar 18, 2026 6:38:15 AM3 min read

Deskpro now available on the AWS European Sovereign Cloud

AUSTIN, TEXAS – March 18, 2026 – Today, Deskpro, provider of the secure AI-powered help desk platform, announced that it is a partner for the AWS European Sovereign Cloud, a new, independent cloud for...

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Deskpro Cloud and Deskpro Private now available in AWS Marketplace

Deskpro Cloud and Deskpro Private now available in AWS Marketplace

AUSTIN, TX – March 3, 2026 – Deskpro, provider of the secure AI-powered help desk platform, today announced the availability of Deskpro Cloud and Deskpro Private in AWS Marketplace, a digital catalog ...

Announcements
Mar 3, 2026 9:13:52 AM 3 min read
Introducing Deskpro Private: It’s time to democratize access to AI for customer and employee service

Introducing Deskpro Private: It’s time to democratize access to AI for customer and employee service

Deskpro has built and perfected a simple way to deploy and manage our help desk platform in private environments, and today I am excited to announce support for any large language model (LLM) in those...

Announcements
Nov 12, 2025 9:10:00 AM 4 min read
Deskpro Launches New Private Help Desk Solution with Private AI Support for Organizations with Strict Security, Compliance, and Data Sovereignty Requirements

Deskpro Launches New Private Help Desk Solution with Private AI Support for Organizations with Strict Security, Compliance, and Data Sovereignty Requirements

AUSTIN, TEXAS – November 12, 2025 – Today, Deskpro, provider of the secure AI-powered help desk platform, announced the launch of Deskpro Private, making AI-powered help desk capabilities available to...

Announcements
Nov 12, 2025 9:01:00 AM 7 min read
New Study Reveals Tech Leads AI Adoption in Support Operations at 92%; Regulated Industries Only at 58% Due to Compliance Constraints

New Study Reveals Tech Leads AI Adoption in Support Operations at 92%; Regulated Industries Only at 58% Due to Compliance Constraints

AUSTIN, TEXAS – November 12, 2025 – Today, Deskpro, provider of the secure AI-powered help desk platform, released results from the “State of AI in Support Operations: Balancing Innovation and Complia...

Announcements
Nov 12, 2025 9:00:00 AM 4 min read
Introducing 2025.5!

Introducing 2025.5!

This release introduces powerful new tools to streamline your workflows, enhance accessibility, and improve communication across Deskpro. With the launch of our DocuSign integration, the new Help Cent...

Announcements
Sep 29, 2025 4:29:00 PM 6 min read
Say Hello to Support in Slack and Teams

Say Hello to Support in Slack and Teams

You know the scenario: someone asks a support question in Slack or Teams while you’re in the middle of something. You say “sure, I’ll log that” or set yourself a reminder to do it later.

Announcements
Jun 18, 2025 1:32:42 PM 2 min read
Deskpro’s Next Chapter: $25m Series A Funding

Deskpro’s Next Chapter: $25m Series A Funding

Deskpro's Journey In 2001 Deskpro was born in my Oxford University dorm room with a mission to make service more accessible to customers and to improve the agent experience in delivering excellence.

Announcements
Jun 25, 2024 7:17:22 AM 4 min read