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The Deskpro Digest: June 2024

The Deskpro Digest: June 2024

✨ Product Spotlight ✨ Easily update the Organization on multiple tickets at once via Mass Actions. This update simplifies your workflow, saves time, and makes managing tickets smoother than ever.

Newsletter
Jul 8, 2024 10:30:00 AM 3 min read
Deskpro’s Next Chapter: $25m Series A Funding

Deskpro’s Next Chapter: $25m Series A Funding

Deskpro's Journey In 2001 Deskpro was born in my Oxford University dorm room with a mission to make service more accessible to customers and to improve the agent experience in delivering excellence.

Announcements
Jun 25, 2024 7:17:22 AM 4 min read
The Deskpro Digest: May 2024

The Deskpro Digest: May 2024

May in Numbers We're wrapping up another dynamic month at Deskpro and it’s time to dive into May in Numbers.

Newsletter
Jun 6, 2024 10:30:00 AM 2 min read
The Deskpro Digest: April 2024

The Deskpro Digest: April 2024

April in Numbers This month shows a snippet of the continuous work our talented team is putting into enhancing Deskpro for you. We're hard at work behind the scenes and can't wait to share some exciti...

Newsletter
May 7, 2024 12:37:52 PM 2 min read
The Deskpro Digest: March 2024

The Deskpro Digest: March 2024

March in Numbers Before we get into the specifics, let's take a moment to reflect on the number of updates and enhancements we've successfully rolled out in March.

Newsletter
Apr 4, 2024 5:15:00 AM 3 min read
The Deskpro Digest: February 2024

The Deskpro Digest: February 2024

Let's take a journey through the highlights from this month at Deskpro 🚀

Newsletter
Mar 7, 2024 5:50:00 AM 3 min read
The Deskpro Digest: January 2024

The Deskpro Digest: January 2024

Keep reading as we dive into the highlights from this month in Deskpro 🚀

Newsletter
Jan 31, 2024 1:29:12 PM 3 min read
What is a Chatbot? How Do They Work? The Ultimate Guide

What is a Chatbot? How Do They Work? The Ultimate Guide

Chatbots seem to be popping up everywhere these days.

Blog
Jan 17, 2024 6:56:01 AM 15 min read
Knowledge Base Construction: How to Efficiently Organize and Manage Information

Knowledge Base Construction: How to Efficiently Organize and Manage Information

A well-constructed knowledge base is a fundamental component of any successful business.

Blog
Dec 20, 2023 6:25:00 AM 10 min read
The 5 Stages of Crafting a Seamless Customer Onboarding Experience

The 5 Stages of Crafting a Seamless Customer Onboarding Experience

Get ready to dive into what might just be the most important thing you can do to wow your customers and ramp up their loyalty - crafting a seamless onboarding experience and having a proper customer o...

Blog
Dec 14, 2023 7:06:00 AM 15 min read