https://2660917.hs-sites.com/deskpro-blog Deskpro Blog en Wed, 22 Apr 2026 00:39:54 GMT 2026-04-22T00:39:54Z en https://2660917.hs-sites.com/deskpro-blog/jira-alternatives-it-customer-support <div class="hs-featured-image-wrapper"> <a href="https://2660917.hs-sites.com/deskpro-blog/jira-alternatives-it-customer-support" title="" class="hs-featured-image-link"> <img src="https://2660917.hs-sites.com/hubfs/Deskpro/blog/featured/ccea554f4d53a9befe34eeae90befe2d7a060efd-3200x1800.png" alt="Best Jira alternatives for IT and customer support teams" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="hs-featured-image-wrapper"> <a href="https://2660917.hs-sites.com/deskpro-blog/jira-alternatives-it-customer-support" title="" class="hs-featured-image-link"> <img src="https://2660917.hs-sites.com/hubfs/Deskpro/blog/featured/ccea554f4d53a9befe34eeae90befe2d7a060efd-3200x1800.png" alt="Best Jira alternatives for IT and customer support teams" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <img src="https://track.hubspot.com/__ptq.gif?a=2660917&amp;k=14&amp;r=https%3A%2F%2F2660917.hs-sites.com%2Fdeskpro-blog%2Fjira-alternatives-it-customer-support&amp;bu=https%253A%252F%252F2660917.hs-sites.com%252Fdeskpro-blog&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> IT Support Wed, 15 Apr 2026 10:58:05 GMT https://2660917.hs-sites.com/deskpro-blog/jira-alternatives-it-customer-support 2026-04-15T10:58:05Z Madeline Jacobson https://2660917.hs-sites.com/deskpro-blog/improve-support-operations-with-automated-help-desk-workflows <div class="hs-featured-image-wrapper"> <a href="https://2660917.hs-sites.com/deskpro-blog/improve-support-operations-with-automated-help-desk-workflows" title="" class="hs-featured-image-link"> <img src="https://2660917.hs-sites.com/hubfs/Deskpro/blog/featured/e280c643b89f4e3b2b72e9414034a33f80d890c6-4800x2400.png" alt="7 ways to improve support operations with automated help desk workflows" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="hs-featured-image-wrapper"> <a href="https://2660917.hs-sites.com/deskpro-blog/improve-support-operations-with-automated-help-desk-workflows" title="" class="hs-featured-image-link"> <img src="https://2660917.hs-sites.com/hubfs/Deskpro/blog/featured/e280c643b89f4e3b2b72e9414034a33f80d890c6-4800x2400.png" alt="7 ways to improve support operations with automated help desk workflows" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <img src="https://track.hubspot.com/__ptq.gif?a=2660917&amp;k=14&amp;r=https%3A%2F%2F2660917.hs-sites.com%2Fdeskpro-blog%2Fimprove-support-operations-with-automated-help-desk-workflows&amp;bu=https%253A%252F%252F2660917.hs-sites.com%252Fdeskpro-blog&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Customer Support Thu, 09 Apr 2026 17:01:58 GMT https://2660917.hs-sites.com/deskpro-blog/improve-support-operations-with-automated-help-desk-workflows 2026-04-09T17:01:58Z Madeline Jacobson https://2660917.hs-sites.com/deskpro-blog/help-desk-migration <div class="hs-featured-image-wrapper"> <a href="https://2660917.hs-sites.com/deskpro-blog/help-desk-migration" title="" class="hs-featured-image-link"> <img src="https://2660917.hs-sites.com/hubfs/Deskpro/blog/featured/933c3049ccf3e88f35ffe64042936249d043b5b5-3200x1800.png" alt="Help desk migration: How to switch platforms without disruption" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="hs-featured-image-wrapper"> <a href="https://2660917.hs-sites.com/deskpro-blog/help-desk-migration" title="" class="hs-featured-image-link"> <img src="https://2660917.hs-sites.com/hubfs/Deskpro/blog/featured/933c3049ccf3e88f35ffe64042936249d043b5b5-3200x1800.png" alt="Help desk migration: How to switch platforms without disruption" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <img src="https://track.hubspot.com/__ptq.gif?a=2660917&amp;k=14&amp;r=https%3A%2F%2F2660917.hs-sites.com%2Fdeskpro-blog%2Fhelp-desk-migration&amp;bu=https%253A%252F%252F2660917.hs-sites.com%252Fdeskpro-blog&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Blog Thu, 02 Apr 2026 13:13:36 GMT https://2660917.hs-sites.com/deskpro-blog/help-desk-migration 2026-04-02T13:13:36Z Madeline Jacobson https://2660917.hs-sites.com/deskpro-blog/test-blog-one <div class="hs-featured-image-wrapper"> <a href="https://2660917.hs-sites.com/deskpro-blog/test-blog-one" title="" class="hs-featured-image-link"> <img src="https://2660917.hs-sites.com/hubfs/nitro-data-img.jpg" alt="Test Blog One" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <h2>Heading 2</h2> <p>Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.</p> <div class="hs-featured-image-wrapper"> <a href="https://2660917.hs-sites.com/deskpro-blog/test-blog-one" title="" class="hs-featured-image-link"> <img src="https://2660917.hs-sites.com/hubfs/nitro-data-img.jpg" alt="Test Blog One" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <h2>Heading 2</h2> <p>Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.</p> <img src="https://track.hubspot.com/__ptq.gif?a=2660917&amp;k=14&amp;r=https%3A%2F%2F2660917.hs-sites.com%2Fdeskpro-blog%2Ftest-blog-one&amp;bu=https%253A%252F%252F2660917.hs-sites.com%252Fdeskpro-blog&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> IT Support Wed, 01 Apr 2026 00:08:48 GMT https://2660917.hs-sites.com/deskpro-blog/test-blog-one 2026-04-01T00:08:48Z Emily Jansen https://2660917.hs-sites.com/deskpro-blog/the-support-leader-guide-to-sovereign-data-and-ai <div class="hs-featured-image-wrapper"> <a href="https://2660917.hs-sites.com/deskpro-blog/the-support-leader-guide-to-sovereign-data-and-ai" title="" class="hs-featured-image-link"> <img src="https://2660917.hs-sites.com/hubfs/Deskpro/blog/featured/7dab12a028c7833260f33c8293e933e9028a9ff5-4800x2400.png" alt="The support leader’s guide to sovereign data and AI" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="hs-featured-image-wrapper"> <a href="https://2660917.hs-sites.com/deskpro-blog/the-support-leader-guide-to-sovereign-data-and-ai" title="" class="hs-featured-image-link"> <img src="https://2660917.hs-sites.com/hubfs/Deskpro/blog/featured/7dab12a028c7833260f33c8293e933e9028a9ff5-4800x2400.png" alt="The support leader’s guide to sovereign data and AI" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <img src="https://track.hubspot.com/__ptq.gif?a=2660917&amp;k=14&amp;r=https%3A%2F%2F2660917.hs-sites.com%2Fdeskpro-blog%2Fthe-support-leader-guide-to-sovereign-data-and-ai&amp;bu=https%253A%252F%252F2660917.hs-sites.com%252Fdeskpro-blog&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Compliance & Security Tue, 31 Mar 2026 13:50:28 GMT https://2660917.hs-sites.com/deskpro-blog/the-support-leader-guide-to-sovereign-data-and-ai 2026-03-31T13:50:28Z Madeline Jacobson https://2660917.hs-sites.com/deskpro-blog/best-help-desk-solutions-for-remote-teams <div class="hs-featured-image-wrapper"> <a href="https://2660917.hs-sites.com/deskpro-blog/best-help-desk-solutions-for-remote-teams" title="" class="hs-featured-image-link"> <img src="https://2660917.hs-sites.com/hubfs/Deskpro/blog/featured/7862bfc0fa8debb59d70e1f7dbc2e1ecf0586630-4800x2400.png" alt="Best help desk solutions for remote teams in 2026" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="hs-featured-image-wrapper"> <a href="https://2660917.hs-sites.com/deskpro-blog/best-help-desk-solutions-for-remote-teams" title="" class="hs-featured-image-link"> <img src="https://2660917.hs-sites.com/hubfs/Deskpro/blog/featured/7862bfc0fa8debb59d70e1f7dbc2e1ecf0586630-4800x2400.png" alt="Best help desk solutions for remote teams in 2026" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <img src="https://track.hubspot.com/__ptq.gif?a=2660917&amp;k=14&amp;r=https%3A%2F%2F2660917.hs-sites.com%2Fdeskpro-blog%2Fbest-help-desk-solutions-for-remote-teams&amp;bu=https%253A%252F%252F2660917.hs-sites.com%252Fdeskpro-blog&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Blog Wed, 25 Mar 2026 15:23:15 GMT https://2660917.hs-sites.com/deskpro-blog/best-help-desk-solutions-for-remote-teams 2026-03-25T15:23:15Z Madeline Jacobson https://2660917.hs-sites.com/deskpro-blog/why-is-a-help-desk-important <div class="hs-featured-image-wrapper"> <a href="https://2660917.hs-sites.com/deskpro-blog/why-is-a-help-desk-important" title="" class="hs-featured-image-link"> <img src="https://2660917.hs-sites.com/hubfs/Deskpro/blog/featured/7366665d56c2c9d5e07adc6f0bd7d0243fc96992-4800x2400.png" alt="Why is a help desk important for growing businesses?" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="hs-featured-image-wrapper"> <a href="https://2660917.hs-sites.com/deskpro-blog/why-is-a-help-desk-important" title="" class="hs-featured-image-link"> <img src="https://2660917.hs-sites.com/hubfs/Deskpro/blog/featured/7366665d56c2c9d5e07adc6f0bd7d0243fc96992-4800x2400.png" alt="Why is a help desk important for growing businesses?" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <img src="https://track.hubspot.com/__ptq.gif?a=2660917&amp;k=14&amp;r=https%3A%2F%2F2660917.hs-sites.com%2Fdeskpro-blog%2Fwhy-is-a-help-desk-important&amp;bu=https%253A%252F%252F2660917.hs-sites.com%252Fdeskpro-blog&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Blog Thu, 19 Mar 2026 13:53:35 GMT https://2660917.hs-sites.com/deskpro-blog/why-is-a-help-desk-important 2026-03-19T13:53:35Z Madeline Jacobson https://2660917.hs-sites.com/deskpro-blog/deskpro-now-available-on-the-aws-european-sovereign-cloud <div class="hs-featured-image-wrapper"> <a href="https://2660917.hs-sites.com/deskpro-blog/deskpro-now-available-on-the-aws-european-sovereign-cloud" title="" class="hs-featured-image-link"> <img src="https://2660917.hs-sites.com/hubfs/Deskpro/blog/featured/e995dcfe62bfd20149f14e93b0a3fb08d42b8a27-2400x1071.png" alt="Deskpro now available on the AWS European Sovereign Cloud" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="hs-featured-image-wrapper"> <a href="https://2660917.hs-sites.com/deskpro-blog/deskpro-now-available-on-the-aws-european-sovereign-cloud" title="" class="hs-featured-image-link"> <img src="https://2660917.hs-sites.com/hubfs/Deskpro/blog/featured/e995dcfe62bfd20149f14e93b0a3fb08d42b8a27-2400x1071.png" alt="Deskpro now available on the AWS European Sovereign Cloud" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <img src="https://track.hubspot.com/__ptq.gif?a=2660917&amp;k=14&amp;r=https%3A%2F%2F2660917.hs-sites.com%2Fdeskpro-blog%2Fdeskpro-now-available-on-the-aws-european-sovereign-cloud&amp;bu=https%253A%252F%252F2660917.hs-sites.com%252Fdeskpro-blog&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Announcements Wed, 18 Mar 2026 10:38:15 GMT https://2660917.hs-sites.com/deskpro-blog/deskpro-now-available-on-the-aws-european-sovereign-cloud 2026-03-18T10:38:15Z Team https://2660917.hs-sites.com/deskpro-blog/smarter-support-how-regulated-industries-can-adopt-ai-safely <div class="hs-featured-image-wrapper"> <a href="https://2660917.hs-sites.com/deskpro-blog/smarter-support-how-regulated-industries-can-adopt-ai-safely" title="" class="hs-featured-image-link"> <img src="https://2660917.hs-sites.com/hubfs/Deskpro/blog/featured/c14b827d662e4ffffbd96636c0f854a68c97522c-4800x2400.png" alt="Smarter support: How regulated industries can adopt AI safely" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="hs-featured-image-wrapper"> <a href="https://2660917.hs-sites.com/deskpro-blog/smarter-support-how-regulated-industries-can-adopt-ai-safely" title="" class="hs-featured-image-link"> <img src="https://2660917.hs-sites.com/hubfs/Deskpro/blog/featured/c14b827d662e4ffffbd96636c0f854a68c97522c-4800x2400.png" alt="Smarter support: How regulated industries can adopt AI safely" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <img src="https://track.hubspot.com/__ptq.gif?a=2660917&amp;k=14&amp;r=https%3A%2F%2F2660917.hs-sites.com%2Fdeskpro-blog%2Fsmarter-support-how-regulated-industries-can-adopt-ai-safely&amp;bu=https%253A%252F%252F2660917.hs-sites.com%252Fdeskpro-blog&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> AI Tue, 17 Mar 2026 14:07:57 GMT https://2660917.hs-sites.com/deskpro-blog/smarter-support-how-regulated-industries-can-adopt-ai-safely 2026-03-17T14:07:57Z Madeline Jacobson https://2660917.hs-sites.com/deskpro-blog/knowledge-is-power-your-help-desk-tickets-should-inform-your-ai <div class="hs-featured-image-wrapper"> <a href="https://2660917.hs-sites.com/deskpro-blog/knowledge-is-power-your-help-desk-tickets-should-inform-your-ai" title="" class="hs-featured-image-link"> <img src="https://2660917.hs-sites.com/hubfs/Deskpro/blog/featured/a222e411a19473ddd03bece502a51c3f7dc38034-4800x2400.png" alt="Knowledge is power: Your help desk tickets should inform your AI" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="hs-featured-image-wrapper"> <a href="https://2660917.hs-sites.com/deskpro-blog/knowledge-is-power-your-help-desk-tickets-should-inform-your-ai" title="" class="hs-featured-image-link"> <img src="https://2660917.hs-sites.com/hubfs/Deskpro/blog/featured/a222e411a19473ddd03bece502a51c3f7dc38034-4800x2400.png" alt="Knowledge is power: Your help desk tickets should inform your AI" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <img src="https://track.hubspot.com/__ptq.gif?a=2660917&amp;k=14&amp;r=https%3A%2F%2F2660917.hs-sites.com%2Fdeskpro-blog%2Fknowledge-is-power-your-help-desk-tickets-should-inform-your-ai&amp;bu=https%253A%252F%252F2660917.hs-sites.com%252Fdeskpro-blog&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> AI Thu, 12 Mar 2026 18:22:00 GMT https://2660917.hs-sites.com/deskpro-blog/knowledge-is-power-your-help-desk-tickets-should-inform-your-ai 2026-03-12T18:22:00Z Madeline Jacobson